This privacy policy applies only to the privacy of users of the FYi365.com web site.

Straight talk about how we safeguard your Internet privacy

FYi365.COM respects your right to privacy. When you visit this site you may provide information on two different levels about your visit:

• Anonymous statistics collected as you browse the site, and
• Personal information you knowingly give us.

What information does the Web site gather?

Please be assured that we do not collect personal information about you from the website unless you provide it to us. This means that you can visit our Web site without telling us who you are or revealing any personally identifiable information about yourself (such as your Email address).

As you browse the site, our web servers collect information about your visit, but not about you personally. Via our web server logs, we monitor statistics such as:

• How many people visit our site;
• Which pages people visit on our site;
• From which domains our visitors come;
• Which browsers people use to visit our site.

None of this information is associated with you as an individual (see information about cookies below). We use these statistics to improve our Web site, to monitor its performance, and to make the Web site easier for you and other visitors to use.

What about pages which ask for personal information?

When visitors supply information about themselves for a specific purpose, we use the information for that purpose (such as to provide the service or information the visitor has requested). For example, you may be asked to give us individual information to purchase a product or service, receive information, or manage online account registration. The information may range from your post code, to your phone number, account number, a credit card number, Email address, organization URL or mailing address.

When visitors use our Web site to order services, we may use this personally identifiable information as we would use the same information obtained in a traditional non-electronic manner. For example, to publish your name, address, and phone number in a directory or to evaluate your service needs and contact you regarding additional services you may find useful. If you do not want us to contact you, you can remove your name by clicking on Contact Us.

What happens to information when I fill out registration forms?

The registration forms request accurate contact information (like name and Email address) and preferences that help us better serve you. Your name and Email address are used to send you information about our company, product updates, special offers, order confirmation and newsletters. You may change your Email, user ID or password online; or you can choose to remove your name from our user list by going to Contact Us and Emailing us a request to remove your name.

To improve the services we can offer you, we may decide to expand the site's capabilities for obtaining information about users in the future. We will update this privacy statement as policies change to ensure that you are aware of developments in this area.

Do you sell or give my information to companies outside of FYi365.COM?

We do not sell or disclose personally identifiable information obtained online about our visitors to anyone outside of FYi365.COM unless you specifically authorise it to complete a transaction that you initiated, it is required by law, or disclosure is necessary to protect the safety of customers, employees or property. If you provide personally identifiable information to us in the context of an event FYi365.COM sponsors with another company, such as a contest, or if you register on a co-sponsored site or feature, you may also be providing the personally identifiable information to the co-sponsor. This will be made clear to you before you submit the information and you can decide whether or not to participate.

FYi365.COM may share non-personally identifiable information with other companies in order to assess the results of a promotion, event or third party relationship, to provide information to current or prospective customers, or to enhance your online experience. For example, we may provide statistical information that is not identified with you:

• The number of people who visit the website, which pages were visited and for how long and the referral URL.
• When we host co-branded versions of the FYi365.COM site (or portions of the FYi365.COM site). Our co-branded sites may also contain clear GIFs (electronic images that allow this site to collect anonymous information about your visit to the site).
• Non-personally identifiable information may also be disclosed to other companies if it is required by law, or disclosure is necessary to protect the safety of customers, employees or property.

This information does not contain any information that would personally identify you.

In addition, FYi365.COM may support features and content which appear on other companies' web sites that you may visit. These companies may collect information about you, but FYi365.COM does not have control over the collection practices of these companies. If you are visiting a web site which indicates that it is "powered by FYi365.COM," please read the privacy policy of that web site for its policies regarding information collection and usage.

Does this site send Email to site visitors?

At times, online surveys are conducted in which you can choose to participate. In addition, we may use Email to communicate with our customers, to respond to visitors' Email, to confirm orders placed online, and to send information that a visitor has requested. Occasionally, we may use opt-in Email lists from third parties to promote our latest specials. If you receive an unwanted Email from us, you can click Contact Us and simply ask us to remove you from our list.

Do you accommodate links to other sites?

This website contains links to other websites. We are not responsible for the content or the privacy practices employed by other sites. We are committed to safeguarding customer privacy on our website. FYi365.COM may, however, host (or contract with third parties to host) web site advertising linked to the FYi365.COM site. If you provide personally identifiable information while visiting any FYi365.COM hosted Web Site Advert, you will also be providing the personally identifiable information to the advertiser. In addition, FYi365.COM may share non-personally identifiable information collected from any FYi365.COM hosted Web Site Advert with other companies in order to complete a transaction that you initiated or to assess and report the results of the advert. FYi365.COM is not responsible for the privacy practices employed by the advertiser.

What is the position of FYi365.COM regarding online advertising and third party adverts?

FYi365.COM accepts advertisements from third parties that purchase advertising on the FYi365.COM site. FYi365.COM may use "clear gifs" provided by such third parties in the pages containing the advertising that FYi365.COM sends to your browser. These "clear gifs" provide usage pattern information about the adverts to third parties. The data does not contain personally identifiable information.

As part of the online advertising process, we may use information supplied from third party advertising companies as well as other third party companies in several ways such as to:

• Gain a better understanding of the type of individuals viewing or visiting different web sites;
• Evaluate and prioritise site selection when developing online media plan;
• Geographically target advertising;
• Deliver product and pricing advertising/information applicable to the customers' region;
• Gauge the effectiveness of our online advertising.

Cookie use and what information is collected about you.

A cookie is a small, encrypted data string that our server writes to your hard drive. Cookies help us to identify returning visitor's to our website, which allows us to give you a more personalised, useful experience.

Cookies help FYi365.COM to enhance the user's online experience and are used to:

• Deliver the appropriate geographic information;
• Show the correct information according to the preferences you set in My FYi;
• Manage frequency of advert exposure; avoiding over delivery of the same message;
• Tailor an advertisement to better match your interests and preferences;
• Ensure that you see the correct products and pricing applicable to the area in which you live;
• Understand advertising effectiveness.

However, customers are free to delete website cookies. Most internet browsers enable you to erase cookies from your computer hard drive, block all cookies, or receive a warning before a cookie is stored. To disable cookies, see "Setting Cookie Preferences" at the end of this policy. Please note that you might not be able to take advantage of the full functionality of our website if you do.

However, you need to understand that some website advertising companies have the ability to re-establish your history even after cookie deletion, if you re-enter the same site on another occasion, or some other site tracked by the advertising company where you specifically provide personal data.

Who do I contact if I am concerned about online advertising and privacy?

All concerns or questions about your privacy related to online advertising should be addressed through our Customer Care Center which can be reached by clicking on Contact Us.

Does FYi365.COM use the information provided online to profile its customers?

The combination of offline and online information provided by the customer has the ability to enhance the customer experience, and make the consumer's interaction with FYi365.COM more meaningful and relevant. FYi365.COM will give notification of any consumer profiling or purchasing behavior being captured by FYi365.COM online and/or combined with offline information, and will be clearly stated to the consumer at the time of online data collection. The consumer will have the ability to choose not to have that information aggregated and be part of subsequent marketing campaigns by indicating at the point of the application, or by choosing to Opt-Out of future marketing campaigns from FYi365.COM by clicking on Contact Us.

Please note:

We may disclose personal information when required by law or in the good faith belief that such action is necessary in order to conform to the edicts of the law or to comply with a legal process served relating to our web site.

Security Issues

How do I know I am on a secured site?

Every secure page on our web sites has been secured with a digital certificate by Thawte. To view this certificate, click on image of the closed lock on the bottom bar of your browser window. This certificate will show that you are sending your personal information to FYi365.COM.

How does FYi365.COM prevent unauthorised access to my information?

Your password is set at a minimum of six characters, which provides added protection for your personal information. On secured pages, this site uses SSL encryption up to 128-bits.

What security measures are in place to restrict access to personal data?

There are a variety of security measures in place that limit internal access to data stored by the FYi365.COM site. Access is restricted to authorised personnel only and requires an employee to have a secure ID and password to access the information. In addition, logs are reviewed regularly to spot any inconsistencies. The site is continually updated with the latest known security patches that are periodically published by the system vendor. Any information that you give is password protected. For your protection, the system automatically locks out a user after 3 incorrect tries and after 20 minutes of idle time per secure session. If you forget your password, you will be prompted to supply your customer ID and your password will be Emailed to you.

What information is stored by the site or in cookies?

Registration information, invoice and online shopping, data and contact Email addresses are stored in FYi365.COM databases which are physically secure environments that are not accessible via the Internet. This information is only available to you through the use of a secure ID and password, and the information is transferred from our databases for your viewing.

A cookie is a small, encrypted data string that our server writes to your hard drive. Cookies help us to identify returning visitor's to our web sites, which allow us to give you a more personalised, useful experience on our web site. We use cookies for purposes such as delivering web content specific to your interests, and to keep track of your order as you order services. A cookie cannot be used to access or otherwise compromise the data on your hard drive. You can choose to change your browser settings to disable cookies if you do not want us to establish and maintain a unique FYi365.COM User ID. Please be aware that cookies may be required to complete certain functions on this web site, such as My FYi.

Privacy Policy Updates

Our business changes constantly. This Privacy Policy Notice will change also, and use of information that we gather now is subject to the Privacy Policy Notice in effect at the time of use. We may Email periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our web site frequently to see recent changes.

This Edition of Privacy Policy is dated September 2003.

Copyright © FYi365 Ltd.